National Shipping from Johannesburg

 

  1. Shipping costs are calculated on the volumetric weight.

  2. Couriers don’t give an exact time of day for the delivery but will deliver between 8am and 5pm, Monday to Friday.

  3. No Deliveries will take place on weekends or public holidays

  4. Deliveries are made via courier (Door to Door)

  5. At The Courier Guy it is all about delivering your packages as safely and efficiently as possible. As a result, the Courier Guy have introduced an electronic OTP system, which will replace the paper waybill currently in use.

  6. The OTP system has many advantages and benefits. Here are some of them:

  7. Only the person who receives the OTP can take delivery of the parcel. This will eliminate delivery to the incorrect person or the wrong address.
  8. Every OTP is unique and can only be used once.
  9. Your OTP is also emailed to you in case you don’t have your phone available.
  10. If the receiver is not available an OTP can be sent to another designated individual (I.e. a family member or colleague) in order for the parcel to be delivered.
  11. Communication is also sent to the designated receiver informing them when the parcel is out for delivery. The driver also has the option to send a notification when he is 5,10,20 minutes away.
  12. No deliveries to a Postal Box

  13. Delivery ETA’s depend on stock availability but you will be informed if the item you require is out of stock and may take longer than the above lead times.

  14. Orders are processed from when the payment is received and reflects in our account.

  15. We do not deliver outside of South Africa, but you may arrange for a courier service to collect from us or an appointed collection point when the goods have been invoiced and ready for collection.

  16. Orders placed on weekends or public holidays are processed the following business day.

  17. Server Warehouse reserve the right to part ship goods on all orders to the customer and to invoice each shipment separately, unless otherwise stipulated by the customer. This is to make sure that the customer receive their stock in a fast and efficient manner.

A regional area is any Town or City in South Africa that is not catered for via a daily flight schedule.
In order for this to be possible the area must be within the delivery range of a recognised Airport. All regional areas will have a delay in the delivery time, as most of these areas are not serviced daily.
 
 
 

Country


Towns/ Suburbs

Expected Delivery

Delivery Type

Gauteng

ALL

1 to 3 working days

Road Freight from Distribution Hub

Western Cape

ALL

2 to 4 working days

Road Freight from Distribution Hub

Kwa-Zulu Natal

ALL

2 to 4 working days

Road Freight from Distribution Hub

Eastern Cape

ALL

2 to 4 working days

Road Freight from Distribution Hub

All Other Provinces

ALL

2 to 5 working days

Road Freight from Satellite Hubs

Collection of Products:

 
For security, collection addresses will only be send on successful payment for products ordered.
No orders will be ready for collection by customer until paid for in full and processed at the collection point.
Collection times will be communicated to you once products are ready collection.